Upcoming Subprocessor Update
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Overview

Welcome to the Digicust Trust Portal. Here, customers, partners, and stakeholders can access information about Digicust’s security, privacy, and compliance practices, including documentation designed to provide transparency into how we protect customer data.

Digicust maintains a security and compliance program aligned with recognized industry standards. Digicust is ISO/IEC 27001:2022 certified, demonstrating that its information security management system has been independently assessed against international security requirements. Our controls are designed to support the confidentiality, integrity, and availability of customer data across our systems, people, and processes.

Through this portal, Digicust provides relevant compliance documentation, security policies, and responses to commonly asked security questions. We are committed to maintaining customer trust by continuously reviewing our security practices, monitoring risks, and improving our control environment as the business and threat landscape evolve.

Trust Portal Updates

ISO 27001:2022 certificate for Digicust is now available!

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Compliance

Digicust is proud to announce the completion of the ISO 27001 audit for 2026. The following product is now ISO 27001 certified:

Digicust V2

You can verify the certificate here: https://www.iafcertsearch.org/certification/uKQ3ku1ZAyLO6hK4ZroRuqyG

Upcoming Subprocessor Update

Subprocessors

Effective August 21, 2026, the following subprocessors will be added:

Lyceum Technology Germany GmbH
Ackerstraße 39, 10115 Berlin, Germany

Inceptron AB
Scheelevägen 15, 223 70 Lund, Sweden

Nebul B.V.
Sylviusweg 74, 2333 BE Leiden, The Netherlands

These providers will support AI inference and related platform services used as part of Digicust’s AI-powered functionality. Relevant processing will take place within the EU/EEA.

The updated subprocessor list will take effect on August 21, 2026. Further information regarding the applicable contractual arrangements and technical and organisational measures is available upon request through privacy@digicust.com.

Documents

REPORTSISO Statement of Applicability

Subprocessors

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